Happy Cancer Girl

A Happy Girls Journey with Cancer

Privacy Breach

I found out yesterday that I was one of the lucky 583,000 Canada student loan borrowers who had their personal information stolen/lost from the HRSDC. I am left trying to figure out what exactly this means for me and am spending hours on the phone trying to get this sorted out. If you haven’t heard, a portable hard-drive that contains SIN, addresses, phone numbers and date of birth for people who had a Canadian student loan between 2000-2006 has been lost. If you had a student loan you should checkout this website: http://www.canlearn.ca/eng/main/spotlighton/privacy/index.shtml

My question is…why would they have that kind of personal information on a portable hard drive? Why wouldn’t it be on a server? Why is it all of the provinces except Quebec, Nunavut and the Northwest Territories were effected? Why couldn’t they lose something better, like how much we all have left to pay? And why did it take 2 months for the HRSDC to let the public know?

The thing that bothers me is that when I called the woman was so nonchalant. She said “Oh yeah your information was lost”. Umm yay me, I’m certainly winning the craptastic lottery these days. The lady then told me they were going to send me a letter and I would have it in 7-10 days. Umm why haven’t the letters already been sent out? They know who’s information was “lost”. She also told me that there was an apology in the letter. Oh yay an apology, not an offer to pay for the credit check I had to run to make sure no one has used this information against me.

I had to call Equifax and Trans Union to get them to put a Fraud Check on my name for the next 6 years. You would think this would be a some what painless effort, but that’s not really the case. It took me over an hour talking to an Equifax computer to find out that my application had been declined. Seriously…declined. When I ran the credit report I found out they have my address as an old address as my primary….how does that even happen?

Today I get to continue my effort of making sure no one can open any accounts under my name with out me knowing…fun! 🙂